IT Services and Support for Syracuse Manufacturers

Are You Looking For An IT Company That Offers a 100% Up-time Guarantee, Has Expertise With Connecting CNCs, PLCs, and Other Industrial Machines, and Is Willing To Back It Up With a 100% No Questions Asked Money Back Guarantee? Ask Me About Our "MPF-100 Guarantee"!

Call us: 315-849-0405

Susan Fahrenkrug
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Call Us Today At 315-849-0405

7 Reasons Why SyracuseManufacturers Use Advanced IT!

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Founder of:

We Are Syracuse’s Best IT Company for Production Environments! Our technicians have experience working in manufacturing facilities and understanding the industry’s challenges. We have ‘production floor’ WiFi solutions; network designs for process control; experience with connecting industry machines (i.e. CNCs and PLCs); and provide device monitoring for critical equipment that always needs to be on-line.

We don’t “Nickel & Dime”, but in fact we typically provide Technical Support for Simple Questions Over the Phone at No Charge. Other providers will bill an hour for a simple keyboard question – but not us!

We Don’t Hide from Clients. Our technicians love to go on-site and provide a personable touch to our IT Support - without the “Geek-Speak”. Especially in a challenging manufacturing environment, we know that clients like to see their issue getting worked on.

We Treat All Calls As ‘First Priority’. We respond as fast as we can so businesses aren’t waiting around for hours – even days – to get a problem resolved. We understand that technology outages affect revenue so we provide fast, “Best Effort” response to all our clients, regardless of business size.

We Deliver “Peace of Mind” – From Documentation to Device Monitoring. We provide device monitoring services so clients never have to worry that a virus has spread, a hacker has broken in, or a backup has failed to perform. We watch over the entire network, documenting all aspects, making sure it’s secure. We take the management and hassle of maintaining it off clients hands allowing them to focus on their customers and running their business - not on their IT systems and security. Our slogan “Connected & Secure” is what we do!

We conduct Quarterly Business Reviews for Your Technology Roadmap. We continuously strive to improve all aspects client’s IT environment, using our technical expertise to offer solutions according to their growth – which ultimately provide value to their business. Our job is to help companies stay ahead of the game so that their technology is not holding them back.

Our No Risk Contracts Can Be Cancelled at Any Time. Other IT firms lock their clients into long-term contracts with severe penalties and fines for canceling. We keep our clients by providing incredible services and support.

Our Services

Managed IT Services Syracuse

Managed IT
Services

We’ll manage all of your IT services for a flat-rate fee.

Cybersecurity Solutions Syracuse

Cybersecurity
Solutions

Let us help you keep your company's data safe.

Machine Tool Networking Syracuse

Machine Tool
Networking

Connecting manufacturing production machine tools for high availability, and no downtime.

Data Backup and Recovery Syracuse

Data Backup
and Recovery

Prevent the unexpected from ruining your company.

A Message from Our CEO:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with Advanced IT’s managed services, network solutions, IT support and more.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

So if your company is in Syracuse, Advanced IT can help you today. Call us now! 315-849-0405

See what other business owners are saying about us…

Cost-effective Solution That Worked

Our church had problems sharing documents, files and various other items regarding our congregation and needed to find a way to securely share these documents among our staff. Susan and the team at Advanced IT helped us find a very cost-effective solution that worked and made the process easy; in fact, that's the reason we chose to work with them. Instead of overselling us things we didn't need, they offered a simple but effective solution that worked. They explained what our options were and answered all questions in a manner that we could understand. They also helped us to get up, running and productive, answering all of our questions in a helpful and professional manner. I completely trust them to provide us what we need and not oversell us things we don't. I would highly recommend them.

Church Clerk
Bethany Baptist Church
Syracuse NY
Advanced IT LLC
5 / 5 stars

Advanced IT Comes To Our Office

Other people we interviewed told us they would remotely monitor our system – Nothing about on-site visits. Advanced IT comes to our office. We had another IT company that would address our problems but they would not come on our premises. We wanted someone to come on-site, look over our equipment, and advise us of things that are not operating at the best levels.

We found that Advanced IT is concerned about our needs; not just another sales deal. They are not pushy about selling more products, but monitors our existing equipment with how it is working. We understand “If it isn’t broken don’t fix it” doesn’t work with today’s security breaches. Our staff discusses our issues before Advanced IT arrives, and they address each of them during our scheduled visits. They don’t create work arounds for problems because that just creates bigger problems.

Advanced IT keeps a log of anything they touch and change at our office. Each time they visit, for our healthy maintenance checks, they ask if the last concerns noted in their documentation has been cleared up.

Office Manager
Eastside Podiatry
Fayetteville NY
Advanced IT LLC
5 / 5 stars

Advanced IT Knows Manufacturing Needs - 100% SLA Uptime

Manufacturing clients need IT support that satisfies a 100% uptime production objective - Advanced IT achieves that SLA every time. Advanced IT provides competent and timely service to support my manufacturing facility. Others organizations were “cheaper” but aligning a data network to “best practices” (DR/BC, security, and optimum performance) always saves money and generates a return on investment in the long run. Integrating “best practices” in the philosophy of an organization’s IT strategy can create a transparency that will cut costs, improve profitability, and most importantly reduce the time needed to get the right information search the first time and on budget. Advanced IT follows “best practices” in addressing every service issue. Advanced IT does not fix one problem and create another.

Since Advanced IT shares its “best practices” methodology with its clients the best possible customer experience is always achieved.

Principal
Heartland Business Systems
Advanced IT LLC
5 / 5 stars