How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 315-849-0405

  • Fill Out The Form To
    Claim Your 2 Hours
    Of FREE Support

  • Our team uses texting for efficient communication. By checking the box, you are agreeing to receive messages from Advanced IT related to your request for information. Message and data rates may apply. Message frequency varies per user. Carriers are not liable for delayed or undelivered messages. Text HELP for help, (315) 849-0405 / info@advzit.com, and STOP to unsubscribe. See our privacy policy at https://www.advzit.com/10dlc-privacy-policy/.

  • This field is for validation purposes and should be left unchanged.

Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

Advanced IT Knows Manufacturing Needs - 100% SLA Uptime

Manufacturing clients need IT support that satisfies a 100% uptime production objective - Advanced IT achieves that SLA every time. Advanced IT provides competent and timely service to support my manufacturing facility. Others organizations were “cheaper” but aligning a data network to “best practices” (DR/BC, security, and optimum performance) always saves money and generates a return on investment in the long run. Integrating “best practices” in the philosophy of an organization’s IT strategy can create a transparency that will cut costs, improve profitability, and most importantly reduce the time needed to get the right information search the first time and on budget. Advanced IT follows “best practices” in addressing every service issue. Advanced IT does not fix one problem and create another.

Since Advanced IT shares its “best practices” methodology with its clients the best possible customer experience is always achieved.

Peter Helander Principal
Heartland Business Systems